Our Autism Helpline is the first point of contact for many autistic people, parents, carers, families, and professionals, to get individualised autism support and the right information for them.
Our Autism Helpline provides trusted autism support for autistic people, parents, carers, family members and professionals across Northern Ireland. Whether you are seeking information before an autism diagnosis, looking for support after a diagnosis, or simply need someone to talk to, our friendly team is here to help.
Each year, our Autism Helpline responds to over 7000 enquiries from people looking for guidance, practical advice and access to autism support services. We can provide information on available resources, local support services, one-to-one support opportunities and other interventions that may help individuals and families navigate their autism journey with confidence.
The Autism NI Helpline has been a lifeline. The team are incredibly knowledgeable, kind and understanding . They take the time to really listen to our challenges and offer practical help that made a real difference to our daily routines.At a time when I felt stressed and overwhelmed, they gave me hope and clarity . They have a genuine gift of connecting with families, calming worries and empowering parents to meet their children’s unique needs.Feedback from a parent who used our Helpline service
Receive autism support that's tailored to you
We understand that every person's experience of autism is unique. That's why our Autism Helpline offers a listening ear, personalised autism support and signposting to relevant services. Whether you are an autistic adult, a parent of a recently diagnosed child, a family member, or a professional seeking information, we are here to help you find the right autism support at the right time.
The high number of enquiries we receive each year highlights the importance of accessible, reliable autism support. Our Autism Helpline continues to play a vital role in helping autistic people and their families access information, feel connected and find the support they need throughout every stage of life.
Call our Helpline
Autism NI’s Helpline Service operates from Monday to Friday 9am - 5pm.
Please note if you are unable to get through due to a high number of calls, please leave a voicemail with your name and number and someone will get back to you ASAP, or email info@autismni.org.
Autism NI does not provide a walk-in service to our office building. If you need information or support, please call our Helpline.
Autism NI is a member of NI Helplines
Did you know, Autism NI is a NI Helplines member? More information on other Helplines and support services available can be found at www.helplinesnetworkni.com.